What is an AI agent and how is it different from a traditional chatbot?

A traditional chatbot follows a fixed script of buttons and preset replies. An itelbot AI agent understands natural language, keeps conversation context, qualifies the customer, books appointments and hands off to a human when needed. It converses, it doesn't just reply.

Does the AI agent handle customers on WhatsApp 24/7?

Yes. itelbot agents handle WhatsApp and web 24/7, replying instantly without your team having to be online.

Can it book appointments and guide payments over WhatsApp?

Yes. Beyond answering questions, the agent qualifies leads, books appointments and supports the payment process, integrating with the channels your company already uses.

Does it work for my type of business?

Each agent is custom-built: clinics, stores, services, real estate and more. It adapts to your offer, your tone and your sales and support processes.

How is the agent trained on my business?

During implementation, the agent studies your real conversation history: your way of selling, how your customers write, their slang and typical requests. It also incorporates sales and closing techniques. That's why it sounds so natural that many customers don't notice it's AI.

Do I need technical knowledge to use it?

No. Itelsystems handles design, implementation and launch. You receive the agent up and running, connected to your WhatsApp, with a custom CRM-style panel for your team.

Can my WhatsApp number get blocked?

We work on the official WhatsApp Business API (Meta), which prevents bans. We don't do mass messaging: the agent only handles service conversations that your customers start.

Do you offer AI training for my team?

Yes. We run a corporate AI Training Program: 5 live sessions (10 hours over 2 weeks, 80% hands-on) where your team learns to automate their work with skills built on their real processes. It runs on Claude — the AI ecosystem of the moment — and includes ChatGPT's Codex for technical profiles. Message us on WhatsApp to learn about the program.

Do you also build voice agents for phone calls?

Yes. Beyond the text agent for WhatsApp and web, we build phone assistants with ultra-realistic voices (Eleven Labs) that understand natural language, hand off to a person when needed and work in several languages. Tell Iris about your case and we'll put together a proposal.

How much does an AI agent cost and how long does it take?

Implementation takes 15 business days from the moment we receive your business information. Pricing depends on each company's scope and processes: message us on WhatsApp at +51 994 050 505 for a tailored, no-commitment proposal.

Next-Generation AI Agents

We Build AI Agents that Transform Your Business

End-to-end design and implementation of intelligent text and voice agents. Automate, scale, and deliver exceptional experiences 24/7.

24/7 support
Live in 15 business days
Tailor-made solutions

Companies that already trust us

WhatsApp agents in production, serving real customers every day.

21×
more likely to qualify a lead when replying within 5 min (study cited by HBR)
15 days
business days to implement, from your info to production
24/7
answers at dawn, on holidays and Sundays
S/0
you pay if the agent doesn't sell — success-based pricing

Why we're different

Not a generic bot: your best salesperson, replicated

We are developers: we build your agent from code and with evidence — not from templates.

It studies your real conversations

It learns how you sell, your customers' slang and their objections before going live.

Own code, not a template

We build the agent and its panel from scratch: your logo, your flows, your rules.

Experts that do research

Our agents research trusted sources before building. Architecture and knowledge, not just a prompt.

A CRM panel made to measure

Visual funnel, team notes, appointments with automatic Meet and real-time conversations.

Continuous, data-driven improvement

We read the real conversations and fine-tune your agent every month. Evidence, not guesswork.

Replies in seconds, 24/7

Contacting within 5 minutes makes a lead 21× more likely to qualify (study cited by HBR).

The AI agent team that builds yours

Eight specialized agents — each with its own memory and specialty — supervised by our developers.

They work together in La Oficina, our open-source platform for AI agent teams with persistent memory. Discover La Oficina

See it working

One agent, two ways to make you money

These are conversations like the ones your agent would have every day. Selling on the left; booking on the right.

Sells

Closes the sale and verifies the payment

For stores and businesses selling products: it answers, closes and confirms the payment without you stepping in.

Iris · your agent

online

Hi, do you have the moisturizing cream?

Hi! 😊 Yes — it's S/45 with delivery anywhere in Lima. Want me to set one aside?

Yes, sending the payment now

Yape

Payment screenshot · S/45

Visión artificial

Payment verified ✓ — amount, time and recipient all correct. Thanks!

Order confirmed 📦 I'll message you when it ships.

You pay S/1 + 3% only when the sale closes.

Books

Books the slot and takes the deposit

For appointment-based services: studios, clinics, courts, practices. It offers real availability and confirms the booking.

LOC Studio assistant

online

I'd like to book a room for tomorrow

Sure! I have 10:00, 14:00 and 16:00 free. Which works best?

14:00 works

Google Meet

Booking confirmed for tomorrow at 14:00 📅 The invite is in your inbox.

Would you like to leave the deposit now?

Yes, sending the screenshot

You pay S/0.50 + 2% only when the booking closes.

The one on the right is real: it's the agent serving LOC Studio today, a music rehearsal studio in Lima. Different industry? The agent is built to fit whatever you sell.

Win-win pricing

You only pay when a sale closes

Browsers, questions and "just looking" cost you nothing. If your agent doesn't sell, you don't pay.

S/1+3%

per sale or booking closed by the agent

Example

Your customer buys for S/100the agent costs youS/4

S/1 flat + 3% (S/3). Nothing else.

Applies to sales and bookings closed by the agent. Formal proposal based on your case, no commitment.

S/0

if there are no sales that month

Ideal if you advertise on social media or Google and get dozens of messages a day: you pay only for what's sold — browsers cost nothing.

Calculate what you'd pay

Adjust the values to your real case. You're only charged per closed sale.

Average sale priceS/100Sales closed by the agent per month30

S/4

per sale

S/120

per month

Prefer a spending cap? Flat monthly plan

For inquiry-only businesses, high tickets or anyone who wants a closed budget. By distinct customers served per month:

Entrada

S/250

500 customers/mo

Emprendedor

S/400

1,000 customers/mo

Intermedio

S/650

2,000 customers/mo

Avanzado

S/900

3,000 customers/mo

Pro 1

S/1,450

5,000 customers/mo

Pro 2

S/2,800

10,000 customers/mo

Pro 3

S/4,050

15,000 customers/mo

We count people, not messages: the same customer writing once or twenty times in a month counts as one.

S/0.29 per additional customer

An honest comparison

itelbot versus the alternatives

This is what you get with a custom-built agent compared to a scripted chatbot or a generic AI-connected bot.

Capability	Scripted chatbot	Generic AI bot
Natural conversation with context	Fixed buttons and menus
Learns from your real sales history		Generic knowledge
Custom CRM panel (funnel, notes, appointments)	Standard dashboards
Books appointments with automatic Google Meet
Validates payments with computer vision
Voice channel: phone assistant with a natural voice	IVR menus only
Hands off to a human and alerts your team instantly	No sales criteria
Continuous improvement from your conversations
A developer team adapting it to your business

Included
Partial
Not included

Comparison against scripted chatbots (button-and-menu flows) and generic bots connected to an AI model without custom development. We work on the official WhatsApp Business API (Meta).

Corporate training

Your team can also master AI

Your team stops using AI occasionally and learns to automate their work with skills — processes created once, reused always and shared with everyone.

The program runs onClaude·and includesChatGPT's Codex

5 live sessions
10 hours over 2 weeks
80% hands-on
On your real processes

The program

Session 1
Cowork and your work environment
Delegating multi-step tasks that the AI researches, organizes and executes end to end.
Session 2
MCP: connect AI to your data
The "plug" that connects the AI to your real data and tools, read-only and safely.
Session 3
Skills: create, reuse and share
Turning repetitive processes into skills without programming, and publishing them for the whole team.
Session 4
Automation and Claude Code
Scheduled tasks that run on their own, plus the technical layer for advanced profiles.
Session 5
Consolidation + La Oficina
Organizing your skill catalog and meeting persistent agents with memory.

Your team takes home

The AI environment configured and ready to work
A demo connection to their real data (read-only)
Their own skills created, tested and ready to use
At least one skill shared with the whole team
A recurring automation that runs on its own
Recordings of every session plus a reference guide

S/2,000

full program · 10 hours at S/200 per hour

30% upfront and 70% on completion

With clear data-handling rules from the first session: what information can be used with AI, anonymization and read-only connections.

I want to train my team

New offering

Skills for Claude & ChatGPT

We give your team ready-to-use skills inside the AI they already use. A skill packages a business process end to end and runs on your company's own Claude or ChatGPT license.

Your repetitive process

reports, invoices, summaries…

Packaged as a skill

once, with your context loaded

Your whole team reuses it

in every chat, always just as good

What is a skill?

An operational process —input, steps and result— packaged to be reused in any AI chat. Your team invokes it and the AI runs the whole flow.

Uses your own license

It doesn't consume Itelsystems compute or licenses: the skill runs on the Claude or ChatGPT subscription your company already has, with no extra platform cost.

Real example

Processing your suppliers' invoices: the skill reads, validates and organizes the data automatically, cutting your team's manual work.

Training included

We build the skill tailored to your process and train your team to use and adjust it —mid technical profile, low-code style.

Got a repetitive process? Ask Iris what skill we could build for your team.

Frequently asked questions

The most common questions about itelbot's AI agents.

: A traditional chatbot follows a fixed script of buttons and preset replies. An itelbot AI agent understands natural language, keeps conversation context, qualifies the customer, books appointments and hands off to a human when needed. It converses, it doesn't just reply.
: Yes. itelbot agents handle WhatsApp and web 24/7, replying instantly without your team having to be online.
: Yes. Beyond answering questions, the agent qualifies leads, books appointments and supports the payment process, integrating with the channels your company already uses.
: Each agent is custom-built: clinics, stores, services, real estate and more. It adapts to your offer, your tone and your sales and support processes.
: During implementation, the agent studies your real conversation history: your way of selling, how your customers write, their slang and typical requests. It also incorporates sales and closing techniques. That's why it sounds so natural that many customers don't notice it's AI.
: No. Itelsystems handles design, implementation and launch. You receive the agent up and running, connected to your WhatsApp, with a custom CRM-style panel for your team.
: We work on the official WhatsApp Business API (Meta), which prevents bans. We don't do mass messaging: the agent only handles service conversations that your customers start.
: Yes. We run a corporate AI Training Program: 5 live sessions (10 hours over 2 weeks, 80% hands-on) where your team learns to automate their work with skills built on their real processes. It runs on Claude — the AI ecosystem of the moment — and includes ChatGPT's Codex for technical profiles. Message us on WhatsApp to learn about the program.
: Yes. Beyond the text agent for WhatsApp and web, we build phone assistants with ultra-realistic voices (Eleven Labs) that understand natural language, hand off to a person when needed and work in several languages. Tell Iris about your case and we'll put together a proposal.
: Implementation takes 15 business days from the moment we receive your business information. Pricing depends on each company's scope and processes: message us on WhatsApp at +51 994 050 505 for a tailored, no-commitment proposal.

Ready for your AI Agent?

Let's talk about how we can automate and scale your business with artificial intelligence.

+51 994 050 505

Iris replies in seconds, any time of day

Want to see more products?

itelbot is part of the Itelsystems ecosystem. Meet our other lines too.

Websites with AI + 3D

Modern sites with 3D experiences and built-in intelligent agents, ready to sell and automate.

Discover itelpage La OficinaOpen source

AI agent teams with memory

The platform we build with: create expert agent teams that research their domain, remember across sessions and collaborate with each other.

Discover La Oficina